Karin Gupta on Twitter: "https://t.co/vS2dWaVGmt appalling customer-service for a clearly defective item. Unexpected for a company of this magnitude. People travel and won't return for a damaged item . It's a faulty
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Ali on Twitter: "@ZARA 1st time I put on defective blazer & u refuse refund. ITEM WAS SOLD FAULTY, NEVER SHOPPING HERE AGAIN. Plz refund ASAP #170417003462 https://t.co/cU2vyG5ctX" / Twitter