ZARA on Twitter: "@DrAlkaPandey4 Hello Alka, we apologize for the inconvenience caused. However, kindly note that we have responded to your concern via direct message on Twitter through our ZARA Care account.
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Holiday gift returns: What to know as some retailers look to end 'free returns' policy - ABC7 Chicago
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Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
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A Quarter of U.K.'s Leading Brands Now Charge Consumers for Returning Online Purchases | SupplyChainBrain
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Zara charges UK shoppers to return online orders to third-party delivery points - Internet Retailing
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